This Privacy Policy explains how "Mtwende na Gopay" ("the App") collects, uses, discloses, and protects your personal information. By downloading, installing, or using the App, you agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from using the App.

Information We Collect

1.1 Personal Information: When you use the App, we may collect personal information such as your name, email address, phone number, and payment details. We only collect this information when you provide it voluntarily or as required to use specific features of the App.

1.2 Usage Data: We may collect non-personal information about your use of the App, including your device information, IP address, mobile network information, and interactions with the App. This information is collected through cookies, log files, and similar technologies.

Use of Information

2.1 Providing Services: We use the information we collect to provide, maintain, and improve the functionality of the App. This includes processing payments, facilitating transportation services, and responding to your inquiries or requests.

2.2 Communication: We may use your contact information to send you updates, notifications, and promotional messages related to the App. You can opt-out of receiving promotional communications by following the instructions provided in the messages or by contacting us directly.

2.3 Aggregated Data: We may aggregate and anonymize the information we collect to analyze usage patterns, improve our services, and develop new features. Aggregated data does not personally identify you and may be shared with third parties for various purposes.

Data Sharing and Disclosure

3.1 Service Providers: We may engage third-party service providers to assist us in delivering the App's services or to perform certain functions on our behalf. These service providers are obligated to maintain the confidentiality and security of your personal information.

3.2 Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we have a good faith belief that such disclosure is necessary to protect our rights, respond to claims, or comply with applicable laws.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

The App is not intended for use by individuals under the age of [age]. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete the information.

Your Rights

You may have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to object to or restrict certain processing activities. To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy within the App or through other communication channels. Your continued use of the App after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.